Delivery and Return Policy
We have tie-up with renowned logistics services providers to ensure that our customers get on time deliveries as committed. The delivery timelines vary for different paintings and depends upon delivery locations. Shipping of Made-to-Order or customized paintings shall be conveyed separately after getting timelines from respective artists.
PaintingLane offers return of the paintings within 15-days of purchase, only in case of transit damage or wrong shipment. Customer needs to ensure that the returnable item is intact with the packing, in which it has been sent by PaintingLane. The amount shall be refunded back to same credit card/bank account used while making the payment.
Customers have a free-look period of 2 days or before the item is packed and shipped, whichever is earlier, to cancel their order willingly.
Please email us at firstname.lastname@example.org for cancellation request. Full amount shall be refunded to same Card/Net Banking account used while order booking.